warranty claims
All Things Pools specified product warranties are limited to our product range and do not extend to purchases outside this scope. The specified warranties apply only to flaws that are the sole result of faults in material.
On receival and before installation the consumer must first check all components are supplied with the product.
The consumer must always check products for any imperfections or faults on receival and before installation.
All Things Pools is not responsible for any consequential loss associated with any defect or fault of a product.
Where under this warranty a product is repaired or replaced by All Things Pools, the warranty for the repaired or replaced product begins from date of original purchase.
Warranties are held with the original owner and are not transferable.
All Things Pools specified product warranty will be void if:
The consumer is unable to produce proof of purchase or equal documentation.
The product is not installed by a licensed pool installer, plumber and/or electrician.
The product is not installed to meet relevant Australian Standards and state regulations.
Modifications, repairs or alterations have been implemented to the product not in compliance with original manufacturing specifications.
Damage is incurred to the product during installation of the product.
Misuse, negligence, incorrect maintenance, or other abuses of the product are the cause of damage.
All Things Pools reserves the right to charge a call out fee.